DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort, Cumbernauld

Stayed 24th February 2023

Beautiful hotel Staff friendly

Stayed 15th September 2023

Absolutely amazing stay. Spa treatment was great. Paid for early check in but room was not ready, ended up agreeing to a twin room to finally check in early but they deducted the early check in fee, so cannot really complain. Staff were very friendly and attentive. The food is amazing!!

Stayed 27th August 2023

Fantastic hotel. Lovely staff so helpful. Room was lovely a spacious and very clean. Dinner was fabulous. Treatment was great. Will be booking again very soon.

Stayed 12th July 2023

Lovely overnight stay at this hotel, the staff are friendly, cheery and very welcoming. The Hotel is a little tired in some areas but the service from staff make it an enjoyable experience

Stayed 8th June 2023

The staff were very pleasant and willing to help with any questions we had. The room was spacious and clean. The spa was lovely. The food at the restaurant was delicious. Lovely sights/ views of the surrounding areas

Stayed 28th May 2023

Brillant All Round And The Views Were Beautiful Spa Experience Was Just What We Need So Relaxing !! Defo Be Coming Back Again ?

Stayed 12th May 2023

Reception team very welcoming on arrival, we got an upgrade on a room which was lovely. Lesuire facilities are very nice athoufjr the lockers need fixing in the gents locker room. We had a lovely stay at the hotel thr only things we would say is the food let the break down. The chicken was cold and really bland. Breakfast wasn't any better. Either burnt of cold. I'm sure the scrambled eggs were gone off.

Stayed 7th May 2023

Lovely stay, great value for money. The room was a lovely size. Overall great experience.

Stayed 25th April 2023

Allocated lovely big room. Chocolates supplied. Went down to health suite to find sauna and steam room closed. We were not informed of this prior to booking by my hotelbreak or by hotel reception on checking in. Big disappointment as this was the reason we chose this hotel. The restaurant menu is too fancy and we struggled to find something to eat. All staff were lovely. Breakfast fine if you like tepid food. Would have preferred fresh cooked especially eggs and bacon. I would have given feedback to hotel reception on checking out however I was not asked how my stay was. Disappointing stay.

Stayed 22nd April 2023

Lovely rooms food & drink a bit pricey

Stayed 22nd April 2023

Lovely rooms food & drink a bit pricey

Stayed 13th April 2023

When we came early, we knew our rooms wouldn't be ready, but I went to the reception to let them know we were here . I asked if she would like my name, etc, as we had spa treatments. The reply I got was no. I said aww ok I thought you would want to know who is in the hotel , reply no . She was very off Standish and continued to talk to our colleges about who she fancied and who she didn't. Things like that should be discussed when she has not got a massive queue and in private. Breakfast bowls were not checked as I got through 10 bowls before I could get a clean one. Dinner took ages to come and just before we were getting served, I was told the chef couldn't do me a poached egg, I asked why, and the poor waiter didn't have a clue. If the chef had said this when I first ordered, as we had been waiting about 45 mins by this time, then it wouldn't have been a problem, but now my dinner was here and the waiter very kindly ordered me something else to go with my dinner but I had to wait for it which wouldn't have happened if I was told at the time the order went in. Dessert , no merginue in my Eton Mess. It is petty stuff I know, but this was for my daughters 16th, and I saved up to take her with 2 friends, which we got at an amazing price, but it was still a lot of money for me. Plus this was my mums favourite hotel and it was my first time there without her since she passed so it has alot of special memories for us as we have been going to this hotel since 2015 and I've never been disappointed ever until now.

Stayed 6th April 2023

Lovely clean hotel , welcoming receptionist, However we were not advised children are not permitted in the pool after 7pm so we had to wait until the next morning to take our son for a swim. No robes or slippers in room ( maybe only included if on a spa package ?). The food in the restaurant wasn't great, poor quality steaks and undressed lettuce /salad. However the restaurant manager was quick to apologise and offer our fee on the bill to be deducted . Perhaps the grill would of been more suited to us , although it wasn't open. Breakfast was very good . Would stay again.

Stayed 5th April 2023

I would like to compliment all the staff as they were very supportive and provided a very high standard of Customer Care. In particular I found Patrick from the Golf area very kind and supportive as he helped us with our luggage from our room to our car. My husband has very low mobility and is partially sighted and registered blind really appreciated his help. Also I had two excellent treatments from the lovely Danielle in the Spa very helpful and this was very much appreciated. We will be back after a very relaxing break and would highly recommend to others.

Stayed 1st April 2023

Was ok overall but wouldn’t rush back. Had booked a late DBB deal for 2 adults and 2 kids. The room we were given wasn’t ideal - it had a king bed and one single bed which the 2 kids had to share. They are only 3 years old so we made it work but if they had been bigger I’m not sure where we were all supposed to sleep. It was also roasting hot in the room when we arrived so we had to leave the window open all the time just to get it back to a reasonable temperature. The hotel is wide so it was a fair trek to get from our room along to the swimming pool and you have to walk through part of the bar area to actually get there. Food was ok. Nothing spectacular but good enough. However we ordered kids soups because it specifically said it was Heinz tomato which I knew they would eat but what arrived definitely wasn’t Heinz soup. Also the chicken nuggets / goujons were pretty tasteless, not sure if just been sitting for a while and gone all dried out. Service in the restaurant was really good. Drinks are expensive at £6 a pint but I expected that. There’s also no bottled water in the room, would have expected at least a couple bottles in this sort of hotel. There is a fridge though so you can take your own. Overall, the pool was good for the kids and there were plenty other families around so didn’t feel the kids were an issue. But for the money I think we’d try somewhere else next time. Oh and if you advertise an Easter rate with an Easter egg supposedly included in the room then it would have been nice to make sure it’s there.

Stayed 22nd March 2023

Rooms absolutely excellent. Food lovely. Spa team reception team seemed very brash and not interested in guests.

Stayed 23rd February 2023

Absolutely amazing day. Was a treat for me and my husband and what a treat it was. Spa was amazing, food was delicious, room was welcoming and comfortable. Will definitely be back soon. Great deal and day had.

Stayed 19th December 2022

Great hotel for a relaxing break. Plus if you play golf the course is decent I'm told.

Stayed 15th November 2022

Lovely hotel, staf very nice, and well trained. Dinner was delicious! Breakfast was not great, not very hot , and had to send back fried eggs, not cooked on top. However, enjoyed stay and would recommend and come back again.

Stayed 1st November 2022

Lovely hotel welcoming staff. Very enjoyable stay

Stayed 28th October 2022

Enjoyed a Thassol DBB break. Room clean and comfortable however bathroom needing TLC touches as was the hotel lift carpet however obvious upgraging was apparent. Food delicious and plentiful and plenty staff available and all pleasant. Leisure facilities good with excellent spa,large swimming pool and reasonable gym.

Stayed 4th October 2022

A friend and I really enjoyed our overnight DBB and treatment stay. Hotel staff were all very pleasant, spa was really relaxing treatment was lovely. Our bedroom room was clean and fairly spacious. Food was really delicious would certainly recommend this hotel

Stayed 10th July 2022

an excellent stay, friendly staff, easy check in, comfortable room, lovely surroundings, tasty food... cant ask for any more

Stayed 27th June 2022

Enjoyed our stay at the Westerwood Hotel, it was a very relaxing break. The staff were all lovely and very helpful. Our evening meal was very nice, plenty to choose from. The dining room looks over the golf course and the views were tremendous. We would definitely go back.

Stayed 19th May 2022

Spa was excellent only disappointment was the dinner at night ordered steak pie and it looked like it had been bought from a shop not home made. Breakfast was excellent