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Isles Of Glencoe Hotel, Ballachulish

Ballachulish, Ballachulish, PH494HL, UK

Guest Reviews

Overall Guest Rating

87%

A guest said...

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Stayed 24th March 2024

Had a lovely stay food and staff excellent

Lorna Hunt said...

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Stayed 11th March 2024

Hotel good location. Stayed for 2 nights Check in was slow as only one member of staff on . There was 4 lots checking in before us . Sraff member was helpful. Rooms were a good size , with a lovely view over the water . Rooms were cold , same throughout the hotel as well. You couldn't adjust the heating with the controls as there was a sticker over controls saying do not touch control. Went for afternoon drink . No staff member at bar . There appeared to be only one person on, doing bar and setting up tables for dinner . We had booked a table for 6pm . Went down to restaurant. Waited a while to be seated . Eventually shown to our seat . The chairs were dirty and stained. The restaurant was cold . Food was ok but very expensive for what it was. We were asked to book a time for breakfast. 9am was not an option as we were told it was busy . So we were given 9 15am . Next morning went for breakfast . I thought it would be water service as we had to book a time . No it was buffet so don't know why we couldn't have breakfast at any time. The breakfast was a shambles there was so much cooked at once and left on heated dishes . The eggs were like rubber and the bacon and tattie scones were do hard you could sole your boots with them. At 9.30 am they were clearing the food away. Thus not giving us or other guests much time. Felt rushed. The hotel is very tired looking . Carpets worn and curling up . Falls risk. Needs painting very dull looking. We used the pool it was freezing didn't stay long in pool. We decided t o eat out on our 2nd night ,as restaurant cold not clean and to expensive. When we left to go out for tea we could hardly get out the main door for about 4 people standing in doorway smoking ,this resulting in smell of smoke coming into hotel . There should be a destinated smoking area . When we came back and parked the car in carpark. The carpark was not lit up. Uneven surface and no lighting. Falls risk . As I said the only good point was the location of this hotel , good for what I needed. But it needs revamped and more staff on duty . Very under staffed . Needs heating turned up as it was cold . It wasn't cheap for our 2 night stay . We expected more for our money I think the owner is penny pinching. It could be a lovely hotel if money was spent on it .

Wilma Kennedyg said...

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Stayed 28th January 2024

Enjoyed every minute of our stay Staff very friendly Cleanliness perfect especially in the bathroom Used the pool and sauna and again it was very clean and well maintained

Wilma Kennedyg said...

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Stayed 28th January 2024

Enjoyed every minute of our stay Staff very friendly Cleanliness perfect especially in the bathroom Used the pool and sauna and again it was very clean and well maintained

karen roberts said...

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Stayed 30th November 2023

Absolutely stunning hotel. We was in room 106 which had patio doors right facing the Loch. We ate in restaurant 1st night and food was gorgeous, so was breakfast each morning with plenty of choice. We went in the pool and sauna which was well maintained and provided pool towels. Shame there wasn't bar staff around all the time, only waited awhile though as hotel not too busy.

A guest said...

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Stayed 9th November 2023

Hotel was spotless and nice and warm although when checking in there was no one on reception for about 10 mins. Dinner menu did not have a big selection but food was ok. Breakfast was a shambles hardly anything to take from buffet and what was there was cold. Wife ended up having to have toast and Jam. Would try elsewhere if going back the the area.

David Holman said...

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Stayed 2nd November 2023

Lovely location, room nice, spacious, outstanding view. We had a lovely time.

maureen Stewart said...

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Stayed 24th February 2023

Stayed here on many occasions. This stay it was for a special birthday and we were so pleased to see the bedrooms and lounge areas had been upgraded to a very good standard. Food in restaurant good, but had been better on other visits. £35 for a ribeye was rather steep we thought and with 6 meals! Staff pleasant enough, some more than others, but we’re clearly very busy and at times we did wait to be served, especially on 2nd breakfast day. At night after dinner there was no atmosphere, most people (except ourselves buying drinks) went to there rooms. Would definitely recommend the Isles of Glencoe for a quiet chilled time, beautiful Scottish scenery.

Tracy Brown said...

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Stayed 6th February 2023

Hi we had a fantastic 2 night stay here 6-8th February. Food an staff were fantastic. Our room was just stunning.thank you for haven us.5* From us.

Peter Hutchison said...

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Stayed 15th November 2022

very enjoyable stay , room great and satff excellent

Colin Spence said...

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Stayed 4th November 2022

This was our 6th visit to the hotel. Still needs a bit Tlc in certain areas mainly pool but overall had a great stay

john woods said...

87 %
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Stayed 24th November 2010

This was a hotel we had used in the past but they have raised the cost of the break way over the top to cash in on staycations. I think it will lose a lot of bookings due to this

Hugh Kane said...

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Stayed 21st February 2014

Enjoyed our stay

Andrew Macdonald said...

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Stayed 25th February 2020

Rooms were well decorated and very comfortable. Food was also of a high standard. Staff were very friendly. The only thing that let down this hotel was the smell on the first floor outside the bedrooms. The only way it could be described was a dirty mop/water smell. I know the hotel had been experiencing some leaks as there were water marks on the ceiling in the lounge area.

Thomas Armit said...

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Stayed 28th January 2020

This hotel has been refurbished since our last visit, and very tastefully done. The menu and management of the deal option are so much better. Well done!

A guest said...

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Stayed 8th December 2019

A great place to stay for a relaxing break. After a sauna and swim we enjoyed having a drink beside the lovely log burner in the bar/restaurant area. Nice large conservatory area to enjoy breakfast with a view and romantic meal in the evening. We really enjoyed our meals on boths nice. Lots of nice choices on the menu. Place had a Scandi feel with the boutique decor and the pretty Christmas decorations. Rooms very clean and modern and staff very helpful and friendly.

Anne Jackson said...

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Stayed 24th November 2019

Had a lovely 2 nights stay ...the staff were all lovely and friendly, the food was really good and the rooms have now all been refurbished and look fabulous. The area is amazing there is nothing not to like about this place. Hopefully we will be back to sample more of your hospitality.

R Beaton said...

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Stayed 7th April 2019

Great stay at The Isles of Glencoe. Fantastic views, good rooms. Nice food and pleasant staff. Stay here regularly. Look forward to my next visit.

alex mcculloch said...

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Stayed 5th March 2019

Had an amazing 2 nights stay. Got a free upgrade as it was a special occasion. Staff were lovely and very helpful. Food was lovely . The view from the room was stunning would definitely be returning soon.

W Clark said...

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Stayed 21st January 2019

We had a very pleasant 2 night stay. The food was good and the sevice was excellent

Annette McGuigan said...

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Stayed 15th December 2018

Lovely 2 night break away for my 50th birthday. Have stayed before. Love the local area. Hotel is great. Deal is fantastic value. Food was included and was superb. Will be back.

A guest said...

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Stayed 26th March 2010

Some complained food was cold. Hotel overall good.

MARTIN ALLISON said...

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Stayed 21st February 2018

Enjoyable stay in a lovely location,good food and helpful staff. Will plan to return to hotel in the summer, only disappointment was that there was no tv in the bar area to watch winter olympics and football.

Mr Jamieson said...

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Stayed 22nd January 2018

Been driving past this hotel for years,now kicking myself ,lol,wonderful place, great views from room ,comfort , ambience,food, service could,not fault it at all superb

audra baxter said...

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Stayed 25th November 2017

Disappointing stay. Food was poor staff were rude. Room needed good clean.