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Gables Hotel, Gretna

1 Annan Road, Gretna, DG165DQ, UK

Guest Reviews

Overall Guest Rating

74%

Gillian Blair said...

84 %
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Stayed 1st July 2023

Had a very pleasant stay, hotel was clean, staff were all very friendly and welcoming.

Thomas Cullen said...

77 %
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60%

Stayed 28th June 2023

Very nice stay fantastic happy to help room clean and very warm

A guest said...

10 %
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Stayed 14th June 2023

I would not go back to the gables hotel, to say I was disappointed was an understatement, I was disgusted by the state of the room and have pictures to back up my disgust, I have looked at this hotel many times but this was a gift for my 50th birthday from my loved ones and I was very upset with my gift !!! I was in room 30

Alana Brown said...

90 %
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100%

Stayed 29th April 2023

Hotel was nice, all staff very polite, friendly and helpful. Food was very good. We found our room was a little under the standards for cleanliness…marks over walls, dust and cobwebs and damp.

john mckinstry said...

7 %
10%
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0%

Stayed 7th November 2022

I am sorry to have to say this but after many stays at this hotel I will never be back. The hotel itself is in need of refurbishment but that was not the problem for us. Our hotel room and the corridor was uncomfortably hot and the staff were all very young. There inexperience was obvious. We had £18 allowance each for our evening meal. The menu itself was not to our taste and we settled for burger and chips which was £14.50 each and with 2 small es the bill came to £33.50. The puzzling thing was that they charged us £4.50 for the two small ed despite our meals total being £29 pounds and we had dinner £36 allowance. So beware not the friendly hotel it used to be. Avoid.

Cathryn Crawford said...

90 %
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Stayed 16th October 2022

Staff were lovely and we received a warm welcome. We were upgraded and room had a four poster bed and jacuzzi bath. The decor is tired but it was clean and comfortable. We had a lovely meal and everything we required. Great for a wee stop over and close to Gretna outlet village.

Gordon White said...

90 %
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90%

Stayed 28th August 2022

Really enjoyed the break must say the the staff were great, from booking in by Jane to the bar staff and breakfast staff could not have made us more welcome very friendly and helpful. The room was clean and comfortable clean towels and top up of tea and coffee tray daily. Easy access to the hotel and plenty of parking, will definitely be back.

A guest said...

50 %
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50%

Stayed 17th July 2022

A comfortable enough stay but bedroom was cramped and parts of the hotel were tired.

Karen Napier said...

40 %
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100%
20%

Stayed 27th June 2022

Staff couldn't have been any nicer however the room felt dirty the mattress was broken it actually hurt both me and my partners back to the point we didn't spend a full night's sleep on it ended up having to sleep on the bunk beds. Bathroom was new and clean. Food was overpriced for the quality chips where raw.

Shirleyanne Reid said...

100 %
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Stayed 29th April 2022

What a wonderful overnight we had! From arrival, the lady on check in, right through to check out, the staff were incredible. Room was stunning! Food was excellent. We'll most definitely stay here again!

Jim Nisbet said... Hotel has replied

84 %
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Stayed 8th March 2022

Stayed one night. Staff pleasant and helpful especially young man in bar who served the evening meal which was good. Room clean and comfortable. Downside was breakfast in morning. Some of full breakfast luke warm. Bacon in morning roll cold and had to be sent back.

Hotel reply...

Hi Jim, Many thanks for taking the time out to leave us feedback following your recent stay with us. We are glad to hear you enjoyed your stay with us. Your comments will be shared with all the team. We hope to welcome you back in the near future.

Elizabeth McGowan said... Hotel has replied

87 %
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Stayed 15th December 2021

Food was amazing. Great service. Rooms a bit tired but clean and comfortable. Great value for money.

Hotel reply...

Many thanks for taking the time out to leave us feedback following your recent stay Elizabeth, it is very important to us. Your comments will be shared with the rest of our team. Kind Regards The Gables Hotel

JULIE sears said... Hotel has replied

90 %
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Stayed 30th November 2021

A lovely hotel, great food and fabulous service. Paul, Tina and Charlotte were amazing and couldn't do enough for us. The reception team were friendly and knowledgeable. The management were friendly too. We look forward to coming back. Great location too.

Hotel reply...

Hi Julie, many thanks for taking the time out to leave us feedback following your recent stay with us. We are delighted to read you enjoyed your stay with us & your comments will certainly be passed with the rest of our team. We hope to welcome you back in the near future. Kind Regards The Gables Hotel

A guest said...

70 %
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70%

Stayed 14th September 2021

room small, food good

Lynn Brown said...

80 %
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Stayed 6th May 2021

Was a bit disappointed in the room we got marks all over the walls very dated could do with make over staff were great couldn't fault them food was outstanding rooms defo let down

Wilma Swan said...

84 %
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80%

Stayed 10th November 2020

Really enjoyed our stay , special mention for all the staff , who were all very helpful and polite at all times.

Shelagh Quinn said...

77 %
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Stayed 24th September 2020

Room was good, peaceful well away from any potential noise, a lovely jacuzzi bath. Food very acceptable and good value for money. COVID restrictions took away what might have been a cosy atmosphere in the bar. Staff very helpful.

lorraine mellody said...

80 %
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90%

Stayed 12th September 2020

Thanks for a fantastic stay for the weekend hotel staff were great food great room could do with updating but was lovely and clean will come back if we ever are in the area

Jo Brown said...

90 %
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80%

Stayed 12th September 2020

Lovely hotel, staff are super friendly! Great breakfast. Would definitely stay again. We had the spa bath, four poster room which was lovely. The shower was rubbish but with that fabulous bath, not really a problem.

Alistair Coutts said...

60 %
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60%

Stayed 24th August 2020

When we were there it was very busy and not enough staff. Food was average. Service at Breakfast on Tuesday morning was a disaster 15 minutes after we went in we got coffee toast then waited for cooked breakfast i asked for poached egg on toast and the wife scrambled egg on toast by the time they came coffee was cold and we only got the eggs no toast with them. The whole thing took 40 mins we went in at 8.20 and out at 9am. Staff run off there feet and no coordination.

Michelle Graham said...

90 %
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Stayed 2nd August 2020

Enjoyed another great stay at the Gables Hotel , the food was great and so was the staff considering the unprecedented Times we are experiencing. Well done to all staff

A guest said...

87 %
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70%

Stayed 13th February 2020

Clean room, friendly staff. Evening meal was ok but breakfast could be better with more choice - presumably trying to save costs. Still good value overall.

Lisa Petre said...

100 %
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Stayed 21st February 2020

Lovely hotel, very friendly staff, would definitely recommend and look forward to returning sometime soon

Colin Atkinson said...

70 %
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Stayed 17th February 2020

Hotel and staff were very good.

Finlay Badger said...

90 %
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Stayed 17th January 2020

Stayed here before so booked the Alisa suite this time and I was not disappointed, the service and food were excellent.