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New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

84%

Joyce Mair said...

97 %
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90%

Stayed 4th March 2026

This was our second visit to New Lanark Mill Hotel.We had a lovely few nights staff helpful ,room nice ,food good

Clare MacLean said...

97 %
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100%

Stayed 27th February 2026

Fabulous overnight stay the hotel did not disappoint in any way. Staff very welcoming and rooms and facilities lovely, had a room looking over the river. Food amazing as well, we had DBB. This is my second stay here and I will be back. Thank you.

mark mcnnes said...

54 %
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20%

Stayed 24th February 2026

Room was large and accessible ,and clean,very nice,ordered lunch and was not what I ordered,then went for dinner wrong order again,my partner ate on her own,when I got mine had far too much hot sauce on it scd off what I could (ate some of it)left rest fair enough they took it off my bill,but not the point when we went dinner together ,ordered room service for breakfast,bread was not toasted and was out of date (you could smell and taste it)scrambled egg was unedable,big let down on food,health suite,sauna was very dirty,steam room fine,pool was far to busy,left after attempting to eat breakfast,staff were nice,bar one at dinner she was quite abrupt

mark mcnnes said...

54 %
90%
50%
20%

Stayed 24th February 2026

Room was large and accessible ,and clean,very nice,ordered lunch and was not what I ordered,then went for dinner wrong order again,my partner ate on her own,when I got mine had far too much hot sauce on it scd off what I could (ate some of it)left rest fair enough they took it off my bill,but not the point when we went dinner together ,ordered room service for breakfast,bread was not toasted and was out of date (you could smell and taste it)scrambled egg was unedable,big let down on food,health suite,sauna was very dirty,steam room fine,pool was far to busy,left after attempting to eat breakfast,staff were nice,bar one at dinner she was quite abrupt

Linda Blair said...

90 %
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90%
90%

Stayed 25th February 2026

We were delighted to be upgraded to a deluxe room. It was very spacious and comfortable. Hotel staff were very courteous and helpful. Restaurant was very good, food and service great.

B Milloy said...

94 %
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90%

Stayed 18th February 2026

Lovely hotel staff friendly would definitely visit again

melanie stevenson said...

90 %
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90%
90%

Stayed 18th February 2026

Lovely hotel with lovely staff. Thoroughly enjoyed our stay

A guest said...

90 %
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80%

Stayed 17th February 2026

Lovely wee overnight stay for my birthday very peaceful setting with the soothing sound of the river passing by.Hotel staff were really helpful and polite our room was very spacious and very well set out with everything we needed and spotless.Had a evening snack in bar which was sufficient and the breakfast in the morning was equally good with choice of continental or cooked.All in all a really good experience and one we will be returning too soon.

A guest said...

54 %
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50%

Stayed 14th February 2026

Room was very cold, broken window handle, food wasn't great for what you pay for but all in all it was an ok stay

Ashleigh Polland said...

77 %
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90%
80%

Stayed 13th February 2026

Lovely stay. Could do with updating tv’s and also ask if staff don’t assume they have just walked into use facilities. As was charge £9 per person but states it’s included in the deal. We did get refund

A guest said...

97 %
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100%

Stayed 8th February 2026

Another fantastic 1 night stay at our favourite hotel, excellent staff and service. everything is so relaxed. Just what we needed.

doreen binning said...

90 %
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Stayed 9th February 2026

What a lovely welcome from the staff, we were upgraded and the room was a nice surprise, plenty of space in room, nice big bathroom, and we looked over the river. Swimming pool was a nice treat not to busy, a good way to relax. Dinner was great food wad really nice and the fish was huge, drinks not to expensive. Breakfast was just what you wanted , plenty of choices and cooked was just right. Its was a great break away just right for this time of year. Would recommend for a wee night away

Marilyn Miller said...

97 %
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90%

Stayed 8th February 2026

Excellent stay. Staff great. Food very nice.

HUGH MCCANN said...

90 %
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N/A
90%

Stayed 6th February 2026

Had a very nice stay good room overlooking the Clyde, facilities good and staff excellent

Fiona smith said...

94 %
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100%

Stayed 2nd February 2026

Our stay was lovely. Check in was smooth, although we were a bit disappointed we hadn't called ahead to try and get a river view room. The room is large and airy, the bathroom is standard. Products are nice but no hair conditioner. Dinner was lovely. We chose not to go down for breakfast as for us it's not an essential.

Julie Halliday said...

94 %
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90%
90%

Stayed 1st February 2026

Lovely hotel, would stay again

Gillian Marshall said...

90 %
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90%

Stayed 28th January 2026

Great food, staff, bar, restaurant, spa, cafe, shop and waterfalls, highly recommended.

A guest said...

97 %
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100%

Stayed 28th January 2026

Gorgeous hotel, rooms clean but dated and external windows don't shut in all rooms. Restaurant was lovely, good choice on menu. Spa facilities are good but changing areas and showers cold

Coral Donaldson said...

74 %
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70%

Stayed 25th January 2026

Staff were pleasant and accommodating. Food was lovely. Views and surroundings were also lovely and beautiful at night.

CAROL ANNE BRYSON said...

70 %
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70%

Stayed 22nd January 2026

we had a great time everything was perfect but what stood out was the staff - the barman was lovely and knew his stuff really made our night

James Brady said...

90 %
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90%

Stayed 20th January 2026

Absolutely Fantastic ? The only thing better than the spotless room and the brilliant meals, we're the diligent staff.

A guest said...

94 %
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100%

Stayed 10th December 2025

Had a lovely stay, staff were excellent as was the food, highly recommend, my only negative would be that the room did not have a walk in shower which can be difficult when you're older to step out a bath

Lynn JE Harper said...

97 %
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90%

Stayed 7th December 2025

We love visiting New Lanark Mill Hotel. In fact its my hubbys favourite place. Rooms are spacious, food is good, location perfect & staff are lovely. I love being in the pool. It wasnt until we got home, I realised we didn't get our bottle of wine ?

Jessica McClounan said...

100 %
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100%

Stayed 6th December 2025

Beautiful hotel surrounded with amazing views. Rooms are spacious and immaculate. Pool and spa area is fabulous. Food was great as were the staff.

A guest said...

100 %
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Stayed 28th November 2025

Beautiful hotel in a beautiful setting, from check in to check out and everything in between we could not fault anything. Staff were super attentive and friendly, fabulous food and I upgraded to the Harmony suite as a surprise for my Mum, it was beautiful. Highly recommend.