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New Lanark Mill Hotel, New Lanark

Mill 1, New Lanark, ML119DB, UK

Guest Reviews

Overall Guest Rating

95%

Lynne Thomson said...

97 %
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Stayed 25th March 2022

Fab overnight stay. Lovely room,great views. Food was tasty, staff very helpful. Will definitely be back

Joseph McKinney said...

87 %
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Stayed 20th March 2022

very good hotel ,food brilliant, bedrooms a bit cold, overall well worth a visit.

Marion Jamieson said...

80 %
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70%

Stayed 20th March 2022

Brilliantly placed hotel for the full UNESCO experience, ideal for history buffs. Room was overlooking car park but that was fine. Clean and tidy. Had to call reception as no toilet roll but these things happen. Dinner at night I enjoyed but my husband was not so keen and found small faults not to his liking. Breakfast was average, coffee, tea and toast came but were all luke warm. My breakfast was enjoyable but my husbands eggs were not fully cooked. Staff however were really friendly and that all helped to make it fine

L Mackie said...

97 %
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Stayed 19th March 2022

We have visited this hotel many times over the years and have always found the staff old and new to be helpfull and pleasant. Food is good, great places to walk, very relaxing, will be booking again later in the year.

Susan Prentice said...

97 %
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Stayed 18th March 2022

As good as ever. Quality hotel and food.

A guest said...

94 %
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100%

Stayed 20th February 2022

Lovely stay...excellent facilities...food delicious as always...rooms a bit dated but clean and fresh..defo recommended to friends ...

davy coull said...

84 %
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90%

Stayed 4th February 2022

As always a lovely night away, and dinner was lovely, pool in morning bit colder than usual..

A guest said...

87 %
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90%
90%

Stayed 13th February 2022

Liked the room and the hotel ,but the room had a damp patch on the ceiling at the window ,I know it's a very old building but was still a bit surprised to see this ,the room also had quite a few cobwebs on the ceiling, would still go back again liked the hotel and staff overall

A guest said...

100 %
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100%
100%

Stayed 17th February 2022

Absolute bargain again from myhotelbreak. I love New Lanark and its story but this is the first time we have stayed in the hotel. Clean surroundings, friendly staff and wonderful food. We'll be back!

Lynette mccrae said...

100 %
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Stayed 13th February 2022

Fantastic hotel Food accommodation 1st class

Andy Davis said...

97 %
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90%

Stayed 12th February 2022

Great over night stay at New Lanark Mill Hotel.

Sheryl Storrie said...

100 %
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100%

Stayed 13th February 2022

As always our stay at new lanark mill hotel was fantastic. Speedy check in, beautiful clean rooms & staff were all cheery & polite as always. Nothing is ever to much. We used the pool which was a bit colder than normal but still ok. Food was outstanding as always, love this hotel.

debbie mcburnie said...

77 %
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90%

Stayed 6th February 2022

Lovely overnight stay hotel room very nice, very clean . Delicious 3 course meal . Only really disappointing experience was breakfast next morning booked for 9.30am. My elderly mother hadn’t slept well & we arrived at restaurant 5 mins late to be told we couldn’t be served hot breakfast . Offered continental only . No hotel literature info in hotel room to advise of restaurant times. Restaurant staff unprofessional with loud swearing being heard from restaurant during 3 course meal .

Fiona Richardson said...

50 %
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90%

Stayed 6th February 2022

Checked in. Had a great dinner. Two hours and 5 keycards later we could not gain entry to our room even with the desk managers help! Waited for the porter to come in. Free coffee on the bar during our wait. Gained access to the room to pack up and changed rooms. Gave us a bigger room but the hassle of changing and having to forfeit the evening was not the best!

Linda Figus said...

64 %
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90%
90%

Stayed 5th February 2022

We have stayed here many times and always upgrade to a suite however this time was not that great with the room light bulbs out no teaspoons a coffee machine with no cups that fit it no extra blankets or pillows in room and bathroom wasn’t very clean the whole room needed a good clean so I don’t think I’ll do any upgrades in future

A guest said...

74 %
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80%

Stayed 28th January 2022

Hotel was lovely, as was the room and food, service although friendly was quite poor, we had issues checking in and out seemed to be confusion at every turn, simple requests at dinner and the bemed to be met with resistance and the staff members were not as accommodating as I'd have expected.

davy coull said...

90 %
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Stayed 18th January 2022

Absolutely love this hotel, so quiet and peaceful.. dinners are always brilliant, and staff are so helpful, going back February, can’t wait!

Heather love said...

100 %
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100%

Stayed 21st January 2022

Hotel is beautiful and staff were all very friendly and helpful throughout. The evening meal was absolutely delicious and a great variety. The ground to the hotel are just amazing to work off breakfast.

Jo McKernie Kiddie said...

100 %
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100%

Stayed 19th January 2022

One of the best places I have stayed Food excellent. Staff really friendly nice and clean nice walks etc.

Gary Mullen said...

97 %
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90%

Stayed 15th January 2022

What an amazing hotel, with amazing views, and staff were fantastic from start to finish. Both me and my partner loved this hotel, check in was simple and made you feel relaxed, beautiful walk around the waterfalls. Just had everything dinner in restaurant was top notch and great service. Swimming pool was a great way to end the trip. Great offer from myhotelbreak, I will be looking out for the next one.

David Arthur said...

100 %
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100%

Stayed 10th January 2022

Lovely location. Great food Staff efficient

Teresa Reynolds said...

100 %
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Stayed 8th January 2022

Beautiful hotel lovely friendly staff excellent food can’t wait till return

A guest said...

87 %
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80%

Stayed 7th January 2022

Minor maintenance issues but enjoyed our stay.

Stephen Ritchie said...

100 %
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Stayed 6th January 2022

Great service wonderful location hotel immaculate Food very good highly recommended

Marilyn Simpson said...

100 %
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100%

Stayed 30th December 2021

We celebrated a family birthday. The rooms were very comfortable and very clean. Food was excellent and staff were very friendly and accommodating. The Covid arrangements were very well organised and we felt very safe. Only negative was that access to swimming pool was on a first come basis resulting on us missing out on our first night as it would be over 1 hour we would have to wait in a queue. Suggest think about a booking system for the pool. We would definitely recommend this hotel.